Conditions of Use

I. GENERAL RESOLVES
1. Terms and conditions defines rules for making purchases by a Customer in a shop runned by the Seller.
2. Seller is BIKESTACJA SC Lukasz Ryz, Rafal Iwan, which operates under the domain BIKESTACJA.PL and is based in Boleslawiec, Street. Dolne Mlyny 78.
3. Customer may only be an adult person or entrepreneur established allowed by law.

II. PLACING ORDERS
1. To place an order and buy products the Customer creates an account by filling out the form at the website www.bikestacja.pl and logs into the system.
2. Seller reserves that in the case when the customer data on the form is incomplete or the Seller has doubts about it's authenticity , the contract will not be realized.
3. Valid e-mail application and purchase is confirmed by the Seller by sending a designated e-mail with confirmation of order.
4. If a Customer wants to cancel an order he must contact representative of Seller at telephone number +48757322093, or e-mail address: sklep@bikestacja.pl
5. Seller reserves that it is not possible to cancel the order if the merchandise has already been sent to the Customer.
6. In case of absence of goods in retailer's warehouse, or a substantial change in the price Seller will contact Customer to individually set a deadline of order or offer other product available in the shop.
7. All figures on www.bikestacja.pl prices are gross prices and include VAT.
8. Prices are binding at the time of ordering.
9. Seller reserves the right to change prices of products in the domain bikestacja.pl, place and remove promotional offers.
10. Customers can place orders 24 hours a day, 7 days a week.

III. PRICE ALERT
1. Customer may declare that, in another shop he found the same product cheaper. While placing order on the website Seller compensates the current lowest price in the market and the discount for each application. The Customer receives an additional discount of 1 PLN.
2. Seller reserves that in the event of a price below the purchase price, he may withdraw from the price alert offer.
3. 1 PLN for each application are added together, however, once no more than 50 entries.
4. Applications must include a link to the item with a lower price.
5. Each notification of a Customer reduces his behalf by another 1 PLN.

IV. SHIPPING, COSTS AND TIME OF REALIZATION, PAYMENTS TO POLAND
1. The Seller sends goods purchased for the payment on delivery of goods or the payment by the Customer's prepayment to the Seller's bank account.
2. Shipping cost will be paid by the Customer.
3. The delivery time takes up to 5 days. If the order was made prior to the day off from work or on holiday (Saturday, Sunday, holidays), the time is longer by a number of days of public holidays. If the order was made after 12.00, shipping time is longer by about 12 hours.
4. The Customer has also right to choose payment method.
5. Choice of delivery entity is to be chosen by the Customer.

6. Order shipping conditions with courier:
- Cost of insured shipment via UPS, weighing up to 32 kg is 12,99 PLN for prepayment, or 15,99 PLN for payment on delivery.
- Cost of insured shipment via DHL, weighing up to 32 kg is 12,99 PLN for prepayment, or 15,99 PLN for payment on delivery.
- The Seller takes full responsibility for shipping by courier.
- In the absence of a Customer, the courier leaves advice with information when and where to pick up the package. Advised delivery is made free of charge. Any next attempt to serve the package is paid. These costs shall be paid by the Customer. In case of unsuccessful delivery attempts, the goods will be returned to the Sellers' store. The re-delivery of goods will be possible after payment of costs arising from the refund.

7. Order shipping conditions via Polish Post (Poczta Polska):
- Cost of parcel shipment is 13,49 PLN for prepayment, or 17,00 PLN for payment on delivery (up to 5 kg parcel).
- Cost of e-przysyłka shipment is 8,50 PLN for prepayment, or 10,50 PLN for payment on delivery.

8. Orders shipping conditions via Paczkomaty InPost:
- Cost of shipment is 7,99 PLN for prepayment, or 7,99 PLN plus a surcharge of 1.8% of the contract value not less than 3,50 PLN for payment on delivery.
- Maximum size of parcel are: 41cm x 38cm x 64 cm.
- If the package is bigger than the maximum size, seller will contact to change the shipping method.

9. Orders shipping conditions via personal collection:
- For personal collection are not added additional charges.
- Seller provides a personal collection of goods at its premises from Monday to Friday: 9.00 - 17.00 (by prior arrangement).

V. INTERNATIONAL SHIPPING COSTS
1. Shipping costs are calculated automatically based on UPS rates based on the destination.
2. Foreign shipments are delivered in 1 to 7 working days from the date of dispatch. Seller sends a shipment to European Union countries such as Czech Republic, Germany, Slovakia, Austria, Hungary, Belgium, Denmark, Estonia, France, Netherlands, Lithuania, Latvia, England, Finland, Spain, Slovenia, Sweden, Italy, Greece, Ireland, Portugal. International equipment is sent up to weight of 32 kg. With foreign shipments it is not possible to pay the courier upon receipt.

VI. COMPLAINTS
1. Costs of shipping goods free from defects is covered by the Seller.
2. The condition for considering complaint by the Seller is to attach to the complaint a copy of proof of purchase.
3. In the case of an unjustified complaint, or damage by the fault of the user, all costs are paid by the Customer.

VII. PAYMENTS
1. Money orders should be transferred to the following accounts:

  • Payments in PLN: 

mBank / BRE Bank S.A. INTERNET BANKING
BIKESTACJA S.C LUKASZ RYZ, RAFAL IWAN
BIC / Swift code: BREXPLPWMBK
no. IBAN: PL10114020040000390254295427
account no.: 10 1140 2004 0000 3902 5429 5427

Raiffeisen Polbank
BIKESTACJA S.C LUKASZ RYZ, RAFAL IWAN
BIC / Swift code: RCBWPLPW
account no: 39 1750 0012 0000 0000 2264 2693

PKO Bank Polski Oddział 1 w Bolesławcu
BIKESTACJA S.C LUKASZ RYZ, RAFAL IWAN
BIC / Swift code : BPKOPLPW(XXX)
no. IBAN: PL20102021370000920200879338
account no.: 20 1020 2137 0000 9202 0087 9338

  • Payments in EURO

DEUTSCHE BANK (Germany)
BIKESTACJA S.C LUKASZ RYZ, RAFAL IWAN BLZ 87070024
IBAN DE37870700240624939500
BIC / SWIFT code DEUTDEDBCHE
Applies only for account number 6249395 00

Raiffeisen Polbank (Poland)
BIKESTACJA S.C LUKASZ RYZ, RAFAL IWAN
BIC / Swift code: RCBWPLPW
account no: 36 1750 0012 0000 0000 2264 2747


2. For international money transfers Bikestacja does not accept any fees for incoming transfers. The customer must select following option, when disposing a money transfer: "transfer expenses are paid by sender". In case of any under payment of even small amounts we will have to ask the customer to fulfil the remaining amount.

VIII. FINAL PROVISIONS
1. Stored Customers' data will be used only to fulfil orders and conduct sales statistics. It will be stored in a manner protecting from access to third parties in accordance with the law on the protection of personal data.
2. Shop is not liable for purchases made by third parties using customer ID and password.
3. To be eligible under the guarantee, the seller provides the Customer to use the internal forms of guarantees:

4. The Customer has a right to return the ordered goods without giving reasons within 10 days.
5. In addition to the standard terms and conditions provided by the law of return, guaranteeing the right to return goods within 10 days of receipt, in our shop you have the possibility of returning the goods in time until 90 days from the date of delivery.
6. In matters not covered in the present rules shall apply the provisions of Polish law, in particular the Civil Code.